* I cannot verify my account at the in world terminal.

Please ensure that you type the word verify before the number in the local chat

* I have lost the verification code from slapt.me and can't verify my account.

You can request your verification code via a support ticket here http://slapt.me/support/index.php Please be sure to use the email address that you signed up for slapt.me in the email address required for the support ticket and also give us your SL avatar name. You also receive an email with your code. Please keep this safe as well.

* I would like a slapt terminal on my land.

Please complete a request on this page http://slapt.me/phpBB3/viewforum.php?f=30 and we will locate a terminal for you as soon as we can.

* Must my Items be "Boxed" to go into my slapt box?

We have made the slaptbox indeed to only hold items in a prim, this because most of the merchants put their items in boxes with landmarks and notecards, so when customers open the box they have everything in 1 folder.

* Can I add extra images to my product listing?

You can upload an additional 5 images via your hard drive (jpg, png, gif or tga with a max size of 512x512). This does not mean you always have to use the slaptbox image as the default image, you can set one of the uploaded images as your image default

* I have forgotten my Password.

Forgot password has been added to the website and also to the in world terminal. Go to an in world terminal and say in local chat: resetpassword Be sure to make it one word and a new password will be sent to your email address. Alternatively click the "Forgot Password" link on the main website and a new password will be emailed to you also.

* How do I withdraw my L$ funds to real cash?

We are currently working towards introducing a method to withdraw your funds directly to RL. We will post more information when we have it and are able to share it with you. For now you can only withdraw L$'s back to your avatar via the inworld terminals. See below for more details.

* Got my slapt box, loaded it and created a new listing. However about 10 minutes after I listed it, it vanished. When I look at the "View My Listings" for the item, the description box is red with blue edit or delete buttons.

Make sure "The Listed on Website" button is checked for it to display on the website.

* I have added new items to the marketplace, am selecting sales sign textures from the inventory of box in world, but the products are coming up as texture not found.

Please make sure the image is not older then 2008 ( SL somehow deletes older images from their image search page), so you might have to upload a new image. Make sure the image is in JPEG format and not in TGA and that it has full permissions when you put the image in the slaptbox.